Have a question about Zoo World? Check out our handy Help Guide first for frequently asked questions about animals, zoo dollars and other game mechanics.

Come say “Hi” on the official Zoo World forums. We have an active community and a dedicated team to answer all questions, comments and problems.

If you are experiencing a problem or bug, we strongly recommend contacting us through the forums first, and we will make every effort to respond to your post promptly. Please include the following information:

  • Your Facebook User ID
  • Your web browser and version number
  • The RockYou app you use to play Zoo World
  • A detailed description of the issue you’re experiencing

While our forums are generally the fastest way to get in touch (and also allow you to take advantage of an energetic and helpful community), you can also contact us via email at